Shipping and Cancelation Policy for notary stamps order
How long does it take to ship my notary stamp order?Back to top
notary stamp orders placed before noon CST during our normal business hours will ship on the next business day provided that there are no problems with your order (such as missing order information). NEED IT FASTER? Please call our Customer Service Department at 1-800-721-2663.
Example: An order placed on Friday before 12:00 noon CST will ship on Monday via your selected shipping method.
What about notary stamp orders placed AFTER 12:00 noon CST or on weekends or holidays?Back to top
notary stamp orders will be processed on the next business day and then shipped the second business day.
Example 1: A notary stamp or notary supplies order placed on Thursday at 12:30 pm CST will be processed on Friday and shipped on Monday.
Example 2: A notary stamp or notary supplies order placed on Saturday will be processed on Monday and then shipped on Tuesday via your selected shipping method.
What carriers do you use to ship notary stamps and notary supplies?Back to top
We use UPS and USPS. Tracking information are sent via email the day after shipping.
How much are your flat-rate shipping and handling charges?Back to top
Flat-rate shipping rates excluding Hawaii and Alaska are as follows:
• USPS Priority Mail $12.95
• UPS Ground $14.95
Orders shipped to post office boxes, Alaska, and Hawaii are shipped by USPS with your selected shipping option.
What about rush orders or Saturday deliveries?Back to top
Rush orders and Saturday deliveries are available for an extra charge. Please call our customer service at 1-800-721-2663 for rates.
How can I cancel or make changes to a notary stamps or notary supplies order?Back to top
To cancel or make changes to a notary stamp or a notary supplies order, call us as soon as possible at 1-800-721-2663 with the order number. Any order that is canceled must be returned at the customer's expense. Shipping charges will be deducted from any refund for a canceled order.
How can I get a refund?Back to top
If you receive a notary stamp or notary supplies order that is damaged or not made to your specifications, simply return it and we will replace it at no additional shipping charges. If you are unhappy with a notary stamp or notary supplies order, you may return the undamaged, unused product within thirty days and receive a full refund for the product. Shipping charges are NOT refundable, unless we are at fault. For a refund, please call our Customer Service Department at 1-713-644-2299, or email us at firstname.lastname@example.org.
State filing fees and bonds are nonrefundable once filed with the county or the state. Prorated refunds will issued on error and omission insurance policies for the remaining coverage period.
Exceptions: If the American Association of Notaries, Inc. receives any incomplete order, or an incomplete notary application form or you do not provide us with your notary commission certificate when ordering notary supplies, we will send you notifications via email and/or USPS mail requesting the necessary information. If we cannot process any of your notary orders or notary supplies order or application within one-year due to lack of information from you, we are no longer obligated to fulfill your order and you will not be refunded.
Please view our refund & return policy
Notary bonds and errors and omissions insurance policies provided by this insurance agency, American Association of Notaries, Inc., are underwritten by Western Surety Company, Universal Surety of America, or Surety Bonding Company of America, which are subsidiaries of CNA Surety.